Terms and Conditions

By creating an account or using Qollectiv, you agree to these Terms and Conditions ("Terms") and our Privacy Policy. Qollectiv, Inc. is a Delaware corporation. If you do not agree, do not use the Platform.

You must be at least 16 years old and able to form a binding contract to use the Platform. If you use the Platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and keep it up to date. Notify us promptly of any unauthorized use of your account.

Qollectiv supports multiple roles including researchers, respondents, data collectors, and organization administrators. Features, tokens, and responsibilities vary by role. You agree to use role-specific features only as permitted for your account type and assigned permissions.

Researchers and organizations are responsible for designing lawful, ethical studies and obtaining any required consents. Respondents must provide honest responses to the best of their ability and must not misrepresent eligibility. All users must comply with applicable laws, institutional review requirements, and Platform policies.

The Platform may use an internal tokens system for research activities, incentives, and organizational allocations. Tokens and balances are subject to Platform rules, pricing tiers, and approval workflows. Unless required by law, purchases and token allocations are non-refundable except as expressly stated in Platform policies or required payment regulations.

You retain ownership of content you submit, but grant Qollectiv a license to host, process, display, and distribute that content as necessary to operate the Platform and deliver research services. Qollectiv and its licensors retain all rights in the Platform, software, branding, and underlying technology.

You may not:

• Use the Platform for unlawful, fraudulent, or abusive purposes.
• Attempt to bypass verification, eligibility, or security controls.
• Scrape, reverse engineer, or interfere with Platform operations.
• Upload malware or content that infringes third-party rights.
• Harass other users or submit false, misleading, or duplicate responses.
• Resell or commercially exploit Platform access without authorization.

We may require identity or eligibility verification and may review, suspend, or remove content or accounts that violate these Terms or pose risk to users or research integrity. Organization administrators may manage member access within their organization subject to Platform rules.

We may suspend or terminate access if you violate these Terms or if necessary to protect the Platform or other users. You may deactivate or delete your account through account settings, subject to retention requirements described in our Privacy Policy.

The Platform is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free service, nor the accuracy or completeness of research outputs.

To the maximum extent permitted by law, Qollectiv and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Platform. Our total liability for any claim relating to the Platform will not exceed the greater of amounts you paid us in the twelve months before the claim or one hundred U.S. dollars (USD $100).

You agree to indemnify and hold harmless Qollectiv and its officers, directors, employees, and agents from claims, damages, losses, and expenses arising from your use of the Platform, your content, or your violation of these Terms.

We may modify these Terms from time to time. Continued use of the Platform after changes become effective constitutes acceptance of the revised Terms, except where applicable law requires explicit consent.

These Terms are governed by the laws of the State of Delaware and the applicable federal laws of the United States of America, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your country of residence provide otherwise. Disputes shall be resolved in the state and federal courts located in the State of Delaware, except where mandatory law requires otherwise.

Questions about these Terms may be sent to legal@qollectiv.app.